Adventures Unlimited Ocoee Resort Privacy Policy

Overview

At Adventures Unlimited Ocoee Resort, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the information you share with us when booking whitewater rafting trips, Ocoee River adventures, and resort services.

Why We Collect Personal Information

Adventures Unlimited Ocoee Resort gathers personal information to improve your overall customer experience. The details we collect allow us to communicate updates about our services, special promotions, new offerings, and exclusive discounts through email newsletters and occasional printed materials.

How We Collect Personal Information

We collect personal information when you subscribe to our email newsletter, contact us, or purchase trips, services, or products from Adventures Unlimited Ocoee Resort. All collected information is maintained within secure systems and databases.

Additional Ways We Collect and Use Personal Information

Employment Inquiries

If you apply for a position or request employment information, you may submit a resume, CV, or related documents. We use this information to evaluate your qualifications. Unless you request otherwise, we may retain your information to notify you about future job opportunities.

What Personal Information Do We Collect?

We may collect your name, email address, phone number, and occasionally your mailing address. For employment applications, we collect any additional details you voluntarily provide.

Do We Share Your Information With Third Parties?

No. Adventures Unlimited Ocoee Resort does not sell, lease, or distribute customer information to outside companies.

When Is Personal Information Disclosed?

Adventures Unlimited Ocoee Resort does not provide personally identifiable information to other businesses or organizations except as required by law.

Accessing or Updating Your Information

You may review or update the personal information Adventures Unlimited Ocoee Resort maintains about you at any time by contacting us via email or calling (800) 662-0667.

How to Unsubscribe From Emails

Every marketing email we send includes a simple unsubscribe option. To stop receiving emails, follow the instructions provided at the bottom of any message or call us directly at (800) 662-0667.

Cookies and Tracking Technologies

Cookies are small text files stored in your web browser that allow websites to recognize your device and remember certain information.

Our website, services, and products may use cookies, device identifiers (such as Apple’s ID for Advertisers and Android Advertising ID), and similar tracking technologies (collectively referred to as “Cookies”). These tools help us recognize returning visitors, improve site performance, and analyze how our website and services are used.

Cookies also allow us and selected partners to tailor content, features, and advertising based on user interests.

Additionally, we may use technologies such as web beacons, pixel tags, and similar tools to monitor usage and enhance functionality.

SMS Marketing

Adventures Unlimited Ocoee Resort complies with the Telephone Consumer Protection Act (TCPA) and the guidelines established by the Cellular Telecommunications Industry Association (CTIA). These standards are designed to protect consumers from unwanted text messages and require:

A clear explanation when customers opt in to receive marketing text messages
An easy and accessible opt-out method
Inclusion of the Adventures Unlimited Ocoee Resort name in all SMS communications

Customers who subscribe to SMS updates may opt out at any time by following the instructions provided in each message.

Third-Party Data Collection

Google Analytics

We use Google Analytics to better understand visitor demographics and behavior, including age ranges, gender, and interests. We may also work with advertising partners who collect information about your online activity to deliver ads tailored to your preferences.

You may notice Adventures Unlimited Ocoee Resort advertisements on other websites as a result of this targeted advertising. These ads are based on information collected through cookies and related technologies. These tools also help us measure the effectiveness of our marketing campaigns.

To opt out of interest-based advertising, visit the consumer opt-out page at http://www.aboutads.info/choices/. You can also manage your Google Display Network ad preferences within your Google account settings.

Facebook Remarketing

Facebook Custom Audiences
Adventures Unlimited Ocoee Resort utilizes Facebook Custom Audiences to display relevant advertisements to individuals who have shared their email addresses with us (such as newsletter subscribers, customers, or inquiries). This allows us to provide more relevant content through Facebook advertising.
Facebook Pixel
We use the Facebook Pixel to track actions taken on our website after a user views or clicks on a Facebook ad. This helps us evaluate advertising performance and improve our campaigns.
These tracking tools do not store personal identifying information.
Opting Out of Facebook Ads
You can manage your Facebook ad preferences through your Facebook privacy settings. https://www.facebook.com/help/568137493302217

GDPR Compliance

Adventures Unlimited Ocoee Resort’s handling of personal information, including the use of cookies, pixels, and third-party email platforms, complies with applicable GDPR regulations as of the most recent update of this policy. Users may unsubscribe from newsletters or targeted advertising at any time as described above.

Policy Updates

This Privacy Policy was last revised on March 26, 2026.

Contact Adventures Unlimited Ocoee Resort

If you have questions about this Privacy Policy or how your information is handled, please contact us: